AeroLEDs, LLC - Boise, Idaho

David Otero

Great product and fantastic customer service! I have the Aerosun VX and the Pulsar NXP. On more than one occasion, the guys in the control tower have told me they wish everyone had my landing lights as they can see me before I enter the Delta Airspace...in the day!
N505RV
David Otero
BladeSox, LLC

Steven Hampton

Ryan was informative and patient. He provided a great experience. My purchase was an object lesson in cost vs. value. The landing light was expensive, but the enduring value of the light was demonstrated on the first approach on a dark desert night.

Peace Messenger

AeroLEDs has products that are ahead of the well established competition and their customer service is outstanding to say the least. I had "created" some hangar rash and damaged a wingtip light and needed help to keep our airplane in flying condition. Susan and the team at AeroLEDs were very quick to respond and sent out a replacement with airmail to Germany. This is a truly remarkable and outstanding customer service. On top of all,, their navigation lights especially look very sexy in comparison to other manufacturers. They are well worth the money, especially with the service behind the products. Thank you Team AeroLEDs.!!!

Td Letts

AeroLED has the best LED lights for planes that I have ever seen. Not only are they very reliable, they are super bright. I love them so much I am buying a complete set for my Cessna 172P. The other thing that makes AeroLED an outstand company to work with is their customer service. It is one of the best service departments that I have worked with, and I have only said that about two companies in my life time of 60+ years. My hat is off to you AeroLED keep up the great work!

Tony Gee

Outstanding Customer Service

As I’ve posted before I am doing a spinner to stinger refurbishment and update of my R182 including avionics, interior, paint and updating all the lights to LED. Over the months I’ve being collecting parts for use in the project, some not needed immediately but nevertheless needed. In doing so I ordered a pair of landing lights from a well known supplier in November last year. The lights were supplied directly from Aeroled in Boise ID.
Working on a theory that the most expensive is best I ended up buying lights size PAR46 when of course as you all know our aircraft use PAR36. I contacted the supplier from whom I bought them who without question agreed to let me exchange them but due to the fact it had been in excess of 30 days since they were ordered they have a policy of charging a 15% restocking fee. On a $1500 order that is $225. My fault I know but it’s still a lot of cash.
In the meantime I had been in contact with Ryan and Susan at Aeroled, Ryan recommended the best light for my application which retails through the same supplier for $635 each not $750 that I paid for the originals. This would mean for me to return the originals and exchange them for the correct less expensive ones I would have to pay an additional $115.
With that in mind I called Aeroled again and spoke with Susan and asked if I could simply exchange them directly with them to avoid further on-cost and I would eat the price difference. Susan offered to contact the supplier and see what she could work out and assured me that somehow she would take care of me.
An hour later she emailed me saying she had negotiated with the supplier that they refund me in full. I return the light to Boise, they refund the supplier and the refund is passed on in full to me to buy the replacements.
That my friends is OUTSTANDING CUSTOMER SERVICE.
Thank you Susan, thank you Ryan, thank you Aeroled and thank you to the supplier for agreeing to waive the restock fee.
I’m a customer for life and will tell anyone that will listen.

Tony Gee

Patrick Claar

From: Patrick Claar Sent: Sunday, April 5, 2020 8:36 AM To: AeroLEDs Sales Subject: New recognition light Just a brief review of my new recognition light installed on my RV12. I had one of the 8 bulb original recognition lights that began to fail after 6 years. I received the latest updated version and the installation was a direct swap. I could tell on the ground the light was much brighter but the true test was the review from the tower at my home field. I commonly turn on this light to pulse as I come into the pattern for landing. I requested the tower to assess my recognition as the light flashed into the pattern on a sunny morning. The tower advised the light was very visible while on the base leg. When I turned final the tower felt the light was extremely bright, excellent visibility, and speculated that at night it would be really bright. I am a day VFR flier anyway so this installation was perfect for me and my flying. Thanks for such a great product and support in the replacement of that original light.

Warren Grobbelaar

All I can say is WOW… the lights are absolutely incredible. Usually I struggle with depth perception in the dark but tonight I was completely comfortable. It genuinely felt like landing during the day. I knew exactly how far I was from the ground. It’s a huge improvement in safety

Jane Kearley

From Greg Kearley: Kent Dellenbusch with Piper Flyer recommended that I contact Ashelie in marketing and she did a great job from start to finish. Thank you both!